Try Risk Free
At-Home Watch Fitting
Here at Jack Mason, we believe watches are meant to be held and worn. In a world full of online shopping, we felt like you should be able to feel it for yourself — because, after all, quality and comfort are top priorities when on the wrist.
How does TryNow work?
Select the TryNow purchase option when adding items to your cart. You will not be charged at checkout. An authorization for the full amount of your order will be placed on your card to reserve funds in the event you choose to keep your items, but you will only be charged for kept items. Your trial begins once the package is delivered, at which point you’ll have 7 days to try-on your items at home and decide what to keep.
Was my card charged when I placed my order?
We validate your card through an authorization for the full amount of the order. You’ll see a pending authorization on your statement, but we’ll only charge your card for the items you decide to keep at the end of your trial period.
When does the trial period begin?
Your trial period will begin the day that your order has been delivered. From there, you have 7 days to return your items without being charged.
What happens if I damage the watch?
While we want you to enjoy the experience of trying on the watches in the comfort of your home, we do not advise placing the watch in an environment that may result in damaging the watch. Any returned products must have the tags on it and free of any scratches or blemishes. If any damages are found on the returned watch, your credit card will be charged in the full amount and the product will be sent back to you.
How do I process a return?
Our return process is easy! Learn how to return your item here.